Title

Understanding Personalisation in care and Support Services

Type

Knowledge and skills

Learning outcomes

Assessment criteria

Potential Evidence

1

Understand the meaning of personalisation in social care and support services

1.1

Explain the models of service provision in care

Showcasing your knowledge: –

Tutor marked assignment – one of:

a) Assessment Pack

b) Resource Pack                      

c) Essay

All Assignments MUST use and be submitted with an appropriate referencing system

Professional Discussion

E-learning

Prior Learning / Certificates

Learning Journal

Showcasing your skills: –

Observations

Witness Testimonies

Workplace Records

Minutes of Meetings

Care Plans

Daily notes

Supervision / Appraisals Records

Medication Administration Records

In put – Out put Records

Turn Charts

Reports

Prior Learning / Certificates

Learning Journal

1.2

Define the terms:

● personalised service ● self-commissioned service ● self-directed support ● micro-employer.

1.3

Discuss the features of personalisation in care and support services

1.4

Summarise the legislative and policy drivers in personalised services

1.5

Review the concept of outcomes-based approaches in personalised care and support services

2

Understand the systems and processes that support personalisation

2.1

Assess the impact that personalisation has on the commissioning, funding and delivery of services

2.2

Discuss the role of direct payments and individual budgets in supporting personalisation

2.3

Explain the role of brokerage in commissioning and developing personalised services

2.4

Describe the types of support that individuals or their families might need in order to access personalised services

3

Understand where responsibilities lie within self-directed support

3.1

Explain why it is important to know where responsibilities lie for the delivery and quality of self-directed support

3.2

Analyse responsibilities held for the delivery and quality of self-directed support by:

● direct payments recipients ● commissioners ● social workers/care managers

4

Understand how to promote personalisation

4.1

Analyse the attitudes, approaches and skills needed in own role to implement personalisation

4.2

Evaluate the impact of personalisation on own role

4.3

Propose ways to enhance own contribution to promoting personalisation

5

Understand how to develop systems and structures for personalisation in care and support services

5.1

Evaluate how far systems and structures in own organisation have adapted to personalisation

5.2

Explain ways to improve systems and structures in own organisation to enhance personalisation