Children, Young People and Family Manager - Level 5

Programme Overview

As a Children, Young People and Family Manager you will ensure direction, alignment and commitment within your own practice, your team(s), your organisation and across partnerships to help children, young people and families aspire to do their best and achieve sustainable change. You will build teams, manage resources and lead new approaches to working practices that deliver improved outcomes and put the child, young person or family at the centre of practice.

About this Programme

Apprenticeships are jobs with accompanying skills and development that are designed by employers. These develop technical knowledge, skills and behaviours which include the capability within English, Maths and interpersonal skills that are required for current and future aspirations within the sector. Development is acquired through a blended mix of 20% off the job training and 80% workplace skills.

With a focus on excellence in practice and improved performance, you will encourage Children, Young People and Family Practitioners to gain the skills, knowledge, attitudes and behaviours that will enable them to actively support each child, young person, young adult and family to achieve their potential. You will inform and improve practice by acting on research and new developments into how the needs of children, young people and families are best met. You will model the behaviours that encourage reflective practice, professional confidence and humility. You will challenge and support practitioners and ensure their practice is safe. You will develop and lead an ethos that will enable and inspire practitioners to make a real difference to the lives of children, young people and families.

You may work either as a Manager in Children’s Residential Care or as a Children, Young People and Residential Manager in the Community in a range of settings in local authorities, within health organisations, educational and early years settings or children’s centres, as well as a wide range of private voluntary and community organisations. You could be solely responsible for the management of a team or service, or be part of a management team. To deliver effectively on a wide range of outcomes you will work on a multi agency basis with professionals from a wide range of backgrounds, as well as team leaders and managers from your own organisation.

Leaders will be employed within a role, working towards, being developed or on a placement that allow for the opportunities for:

  • 100% of programme components with 20% off the job training entitlement and 80% workplace experience
  • Developing and applying systems and processes needed to ensure compliance with regulations and organisational policies and procedures
  • Implementing strategies to support others to manage the risks presented when balancing individual rights and professional duty of care
  • Developing and applying systems and processes that monitor and sustain quality of the service, including assessments, care plans and service delivery
  • Managing all resources in delivering complex care and support efficiently, effectively and safely
  • Developing and implementing organisational practices and culture that embraces and champions dignity and respects diversity, inclusion and fairness in the workplace
  • Translate, cascade and interpret policy and guidance to a range of audiences including those who access care and support services, carers and families, colleagues, professionals and the wider society
  • Developing, leading and embracing a working culture that values courage in working in ways that challenge workers’ own cultural, belief systems and misconceptions
  • Implementing systems to train and support staff to enable them to recognise and respond to signs of abuse and unsafe practices that follow organisational policies, procedures, best practice and protocols.
  • Monitoring and evaluating the effectiveness of organisational policies, systems and process within safeguarding practices
  • Managing the implementation of policies, procedures and practices to manage health, safety and risks to individuals and others in social care to ensure compliance of legislation, standards and protocols.
  • Implementing health, safety and risk management policies, procedures and practices to create a culture that values the health, safety and well-being across the organisation
  • Monitoring, evaluating and improving health, safety and risk management policies and practices in the service
  • Researching and disseminating current drivers in the children’s, young peoples and families landscape
  • Embedding systems to improve performance of self and/or work colleagues through supervision, reflective practice and learning and development opportunities
  • Showing a well-developed sense of their own behaviour and impact on others modelling a values-based culture
  • Creating a supportive culture that values initiative and innovation and recognises the variety of skills of all within the service, both workers and individuals supported
  • Adopting a full team approach, recognising contributions of team members and able to manage a team
1. Full Cost £6,000 or 5% contribution

2. Duration 18 – 24 months

3. Enhanced Discloser and Barring Service

5. Functional Skills English at Level 2 or equivalent

  1. Two exams and speaking and listening assessments

6. Functional Skills Mathematics at Level 2 or equivalent

  1. One exam covering two components
7. Level 5 Diploma in Leadership and Management for Residential Childcare

8. Gateway

  1. Portfolio of excellence
  2. Reflection of Practice
  3. Confirmation of Readiness

9. End Point Assessment (EPA)

  1. Observation of Practice
  2. Professional Discussion

Leaders will develop substantial knowledge, skills and behaviours that guide and inspire teams to provide high quality services that make a positive difference to someone’s life when being faced with physical, practical, social, emotional, psychological or intellectual challenges. Managers will develop and implement evidence based practice at a senior level. Developing confidence and capability for business development, change management, economic stability and continuity as well as risk management, initiating organisational change and practices.

Developing skills to ensure effective support and development of care services, leading on change and enhancing service delivery. Leaders will develop practical understanding of the full depth, breadth and requirements within regulatory frameworks, codes of conduct, legislation and current best practices of staff to ensure services that are safe, effective, caring and responsive to people’s needs that are well-led.

Leaders will develop wider skills that enhance confidence, resilience, capability, coping strategies and competence to ensure effective and sustained employment prospects and progression opportunities.

Delivery will be based on a mix of blended learning that includes:

  • Tutor taught delivery
  • One to one tutorial
  • Virtual learning
  • eLearning
  • Distance Learning
  • Directed and self-directed study
  • Mentoring
  • Peer Support
  • Workplace experience
  • Formal Reviews
  • Supervisions
  • Reflective Practice
  • Team Meetings
  • Shadowing

Leaders will achieve the full requirements of the Level 5 Diploma in Leadership and Management for Residential Childcare. Apprentices must achieve 65 credits of which 57 are mandatory the remaining 8 credits to be chosen from allocated roles and responsibilities.

Option Unit title Credit Type*
Mandatory Understand children and young people’s development in residential childcare 3 Competence
Mandatory Understand support for children and young people who are vulnerable and disadvantaged 2 Competence
Mandatory Lead and manage a team within a residential childcare setting 5 Competence
Mandatory Lead practice to support the safeguarding and protection of children and young people in residential childcare 8 Competence
Mandatory Lead practice for communication and information management in residential childcare settings 4 Competence
Mandatory Manage risk in residential childcare 3 Competence
Mandatory Lead and manage group living in residential childcare 4 Competence
Mandatory Lead a service that can support children or young people who have experienced harm or abuse 3 Competence
Mandatory Lead practice to achieve positive outcomes for children and young people in residential childcare 5 Competence
Mandatory Implement a Positive Relationship Policy in residential childcare 6 Competence
Mandatory Lead practice to support the well-being and resilience of children and young people in residential childcare 3 Competence
Mandatory Lead practice in safe use of digital, internet and mobile technology with children and young people 2 Competence
Mandatory Undertake professional development in residential childcare settings 2 Competence
Mandatory Lead practice to promote the rights, diversity and equality of children and young people in residential childcare 3 Competence
Mandatory Lead networks and multi-agency work to benefit children and young people in residential childcare 4 Knowledge
Optional Understand the care system and its impact on children and young people 3 Competence
Optional Lead a residential childcare service that can engage with the youth justice system 5 Competence
Optional Understand the youth justice system as it relates to residential childcare 3 Competence
Optional Lead practice to support young people leaving care 4 Competence
Optional Understand the context of residential childcare for children and young people with complex disabilities or conditions 3 Competence
Optional Principles for leading the transition of young people with complex disabilities or conditions to adult services 3 Competence
Optional Support others to understand models of disability and their effects on working practice with children and young people 2 Competence
Optional Undertake a research project within services for health and social care or children and young people 10 Competence

Competence – comprises of knowledge, skills and behaviours developed within the workplace and observed to ensure consistent application of knowledge, skills and behaviours in practice.

*Knowledge – assessed on apprentice’s ability to demonstrate apprehension and understanding

All assignment submissions from Leaders will be graded on a Pass, Merit, Distinction or Referral

Once Apprentices have achieved all on programme practical components they will progress to End Point Assessment

  1. English Functional Skills qualification or equivalent
  2. Maths Functional Skills qualification or equivalent
  3. Level 5 Diploma in Leadership and Management for Residential Childcare

Once Apprentices have achieved all on programme practical components they will progress to End Point Assessment

  1. English Functional Skills qualification or equivalent
  2. Maths Functional Skills qualification or equivalent
  3. Level 5 Diploma in Leadership and Management for Residential Childcare

End point Assessment ensures that Managers have not only achieved the full components of the apprenticeship but have also retained and apprehended their newly acquired Skills, Knowledge and Behaviours. End Point Assessment is completed by an independent Organisation. There are two components to be assessed, situational Judgement test and a competence interview including a portfolio of excellence.

  • Situational Judgement Test

This test will assess the Apprentice’s competence against the knowledge criteria assigned to this assessment component within the standard.  The test will be a written test consisting of nine situations and will last two hours. Each situation will be based on one of the themes as found in the Assessment Plan, with questions relating to knowledge statements which sit within each theme. The Apprentice must achieve a minimum of 50% of the Pass criteria to Pass overall in addition to meeting the Pass criteria in all key questions. The test will be marked by the End-Point Assessor and will form 50% of the final grade. This assessment will be graded Pass/Fail

  • Competence Interview (with accompanying Portfolio)

Apprentices will submit the Portfolio at least three weeks before the Competence Interview is due to be held. The Portfolio will be reviewed by the End-Point Assessor and will be the subject of the Competence Interview. The Competence Interview is a structured 55-65 minute discussion between the Apprentice and the End-Point Assessor, focusing on the work covered in the Portfolio. It will look at both the work the Apprentice has undertaken, the strengths demonstrated and will consider any gaps or weaknesses in their Knowledge, Skills or Behaviours.

 

Leaders will achieve an Overall grade of Pass, Distinction or Fail, calculations based on


Situational Judgement Test             

Competence Interview

GRADE

Pass Pass Pass
Pass Distinction Distinction

Apprentices are allowed one resit per assessment.

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