Diploma qualification units can be knowledge or skills based. Each different unit within the qualification has specific requirements and will have different evidence to demonstrate your ability to meet the requirements of the unit. Your coach will plan the most appropriate types of evidence with you. If you identify your own that is even better as it will clearly show your coach that you have a good understanding of the requirements and will have your qualification achieved much faster.
Title | Support Individuals to Access and use Services and Facilities | Type | Knowledge and skills |
Learning outcomes | Assessment criteria | Potential Evidence | ||
1 | Understand factors that influence individuals’ access to services and facilities. | 1.1 | Describe how accessing a range of services and facilities can be beneficial to an individual’s well-being. | Showcasing your knowledge: – Tutor marked assignment – one of: a) Assessment Pack b) Resource Pack c) Essay
All Assignments MUST use and be submitted with an appropriate referencing system
Professional Discussion E-learning Prior Learning / Certificates Learning Journal
Showcasing your skills: – Observations Witness Testimonies Workplace Records Minutes of Meetings Care Plans Daily notes Supervision / Appraisals Records Medication Administration Records In put – Out put Records Turn Charts Reports Prior Learning / Certificates Learning Journal
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1.2 | Identify barriers that individuals may encounter in accessing services and facilities. | |||
1.3 | Describe ways of overcoming barriers to accessing services and facilities. | |||
1.4 | Explain why it is important to support individuals to challenge information about services that may present a barrier to participation | |||
2 | Be able to support individuals to select services and facilities. | 2.1 | Work with individuals to identify services and facilities likely to meet their assessed needs. | |
2.2 | Agree with individuals their preferred options for accessing services and facilities. | |||
2.3 | Work with individuals to select services or facilities that meet their assessed needs and preferences. | |||
3 | Be able to support individuals to access and use services and facilities. | 3.1 | Identify with individuals the resources, support and assistance required to access and use selected services and facilities. | |
3.2 | Carry out agreed responsibilities within scope of own role to enable individuals to access and use services and facilities. | |||
3.3 | Explain how to ensure individuals’ rights and preferences are promoted when accessing and using services and facilities. | |||
4 | Be able to support individuals to review their access to and use of services and facilities. | 4.1 | Work with individuals to evaluate whether services or facilities have met their assessed needs and preferences. | |
4.2 | Support individuals to provide feedback on their experiences of accessing and using services or facilities. | |||
4.3 | Work with individuals and others to evaluate the support provided for accessing and using services or facilities within scope of own role. | |||
4.4 | Agree any changes needed to improve the experience and outcomes of accessing and using services or facilities for individuals, within scope of own role. | |||
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