Unit Breakdown

Title

Duty of Care in Care Settings     

Type

Knowledge and skills

Learning outcomes

Assessment criteria

Potential Evidence

1

Understand how duty of care contributes to safe practice.

1.1

Explain what it means to have a duty of care in own work role.

Showcasing your knowledge: –

Tutor marked assignment – one of:

a) Assessment Pack

b) Resource Pack                      

c) Essay

All Assignments MUST use and be submitted with an appropriate referencing system

Professional Discussion

E-learning

Prior Learning / Certificates

Learning Journal

1.2

Explain how duty of care relates to duty of candour.

1.3

Explain how duty of care contributes to the safeguarding or protection of individuals.

2

Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care.

2.1

Describe conflicts or dilemmas that may arise between the duty of care and an individual’s rights.

2.2

Describe how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care.

2.3

Explain where to get additional support and advice about conflicts and dilemmas.

3

Know how to respond to complaints.

3.1

Describe how to respond to complaints.

3.2

Explain policies and procedures relating to the handling of complaints.