Diploma qualification units can be knowledge or skills based. Each different unit within the qualification has specific requirements and will have different evidence to demonstrate your ability to meet the requirements of the unit. Your coach will plan the most appropriate types of evidence with you. If you identify your own that is even better as it will clearly show your coach that you have a good understanding of the requirements and will have your qualification achieved much faster.

 

Title

Support Individuals with Specific Communication Needs

Type

Knowledge and skills

Learning outcomes

Assessment criteria

Potential Evidence

1

Understand an individual’s specific communication needs.

1.1

Explain the importance of meeting an individual’s communication needs.

Showcasing your knowledge: –

Tutor marked assignment – one of:

a) Assessment Pack

b) Resource Pack                      

c) Essay

 

All Assignments MUST use and be submitted with an appropriate referencing system

 

Professional Discussion

E-learning

Prior Learning / Certificates

Learning Journal

 

Showcasing your skills:

Observations

Witness Testimonies

Workplace Records

Minutes of Meetings

Care Plans

Daily notes

Supervision / Appraisals Records

Medication Administration Records

In put – Out put Records

Turn Charts

Reports

Prior Learning / Certificates

Learning Journal

 

1.2

Explain how and when to access information and support in relation to communication needs.

1.3

Explain how own role and practice can impact on communication with an individual who has specific communication needs.

1.4

Identify a range of communication methods and aids to support individuals to communicate.

1.5

Analyse features of the environment that impact on communication.

1.6

Explain reasons why an individual may use a form of communication that is not based on a formal language system.

1.7

Describe the potential effects on an individual of having unmet communication needs.

2

Understand how to support the use of communication technology and aids.

2.1

Identify specialist services relating to communication technology and aids.

2.2

Describe types of support that an individual may need in order to use communication technology and aids.

2.3

Explain the importance of ensuring that communication equipment is correctly set up and working properly.

3

Be able to contribute to identifying and addressing specific communication needs of individuals.

3.1

Work in partnership with the individual and others to identify the individual’s communication needs.

3.2

Contribute to identifying communication methods or aids to meet the individual’s communication needs.

4

Be able to interact with individuals using their preferred communication method.

4.1

Prepare the environment to facilitate communication.

4.2

Use agreed methods of communication to interact with the individual.

4.3

Monitor the individual’s responses during and after the interaction.

4.4

Adapt own practice to improve communication with the individual.

5

Be able to promote communication between individuals and others.

5.1

Support the individual to develop communication methods.

5.2

Provide opportunities for the individual to communicate with others.

5.3

Support others to be understood by the individual.

5.4

Support others to understand the individual.

6

Be able to review an individual’s communication needs and the support provided.

6.1

Collate information in relation to an individual’s communication and the support provided.

6.2

Contribute to evaluating the effectiveness of agreed methods of communication and support provided.

6.3

Work with others to support the continued development of communication.

 

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