Diploma qualification units can be knowledge or skills based. Each different unit within the qualification has specific requirements and will have different evidence to demonstrate your ability to meet the requirements of the unit. Your coach will plan the most appropriate types of evidence with you. If you identify your own that is even better as it will clearly show your coach that you have a good understanding of the requirements and will have your qualification achieved much faster.
Duty of Care
Knowledge and skills
Understand the implications of duty of care.
Define the term ‘duty of care’.
Showcasing your knowledge: –
Tutor marked assignment – one of:
a) Assessment Pack
b) Resource Pack
All Assignments MUST use and be submitted with an appropriate referencing system
Prior Learning / Certificates
Describe how duty of care relates to duty of candour.
Describe how the duty of care affects own work role.
Understand support available for addressing dilemmas that may arise about duty of care.
Describe dilemmas that may arise between the duty of care and an individual’s rights.
Explain where to get additional support and advice about how to resolve such dilemmas.
Know how to respond to complaints.
Describe the process to follow when responding to complaints.
Identify the main points of agreed procedures for handling complaints.