Title

Manage Quality in Care Settings

Type

Knowledge and skills

Learning outcomes

Assessment criteria

Potential Evidence

1

Understand how to monitor quality

assurance in care settings

1.1

Discuss the main legislative and regulatory frameworks that inform quality standards within own organisation

Showcasing your knowledge: –

Tutor marked assignment – one of:

a) Assessment Pack

b) Resource Pack                      

c) Essay

All Assignments MUST use and be submitted with an appropriate referencing system

Professional Discussion

E-learning

Prior Learning / Certificates

Learning Journal

Showcasing your skills: –

Observations

Witness Testimonies

Workplace Records

Minutes of Meetings

Care Plans

Daily notes

Supervision / Appraisals Records

Medication Administration Records

In put – Out put Records

Turn Charts

Reports

Prior Learning / Certificates

Learning Journal

1.2

Review quality standards within own organisation and their impact on positive outcomes for users of services

1.3

Evaluate a range of methods that can be used to measure the achievement of quality standards

1.4

Analyse how quality assurance standards relate to performance management

2

Be able to lead on the development and implementation of quality standards in own setting

2.1

Work with team members and others, in line with organisational requirements, to:

• agree quality standards for the service

• select indicators to measure agreed standards

• identify controls to support the achievement of agreed

standards

2.2

Develop systems and processes to measure achievement of quality standards

2.3

Support team members to carry out their roles in implementing quality controls in line with organisational procedures

3

Be able to review and monitor quality assurance processes in own setting

3.1

Support team members to carry out their roles in monitoring quality indicators in line with organisational procedures

3.2

Use selected indicators to evaluate the achievement of quality standards

3.3

Work with others, in line with organisational requirements, to

identify:

• areas of best practice

• areas for improvement

3.4

Work with others, in line with organisational requirements, to develop an action plan to improve quality of service